Short, direct answers to the questions groomers ask before signing up. If your question is not here, email hello@groomboard.com.
Can I use GroomBoard on iPad?
Yes. GroomBoard runs in any modern browser on iPad — Safari or Chrome — and you can add it to your home screen so it opens full-screen like a native app. There is nothing to install from the App Store.
Do clients need to download an app to book a grooming appointment?
No. With GroomBoard, clients book through a regular web link in any browser — there is no app to download and no account to create. They tap the booking page link, pick a service, choose a time, and confirm in under a minute.
How long does it take to set up grooming software?
Most groomers are taking real bookings within 15 minutes of signing up for GroomBoard. The setup is a 6-step wizard — business name, services, hours, booking page URL, optional SMS, optional payments — with no onboarding call required.
What happens to my data if I cancel my grooming software?
Your data is yours. Before cancelling GroomBoard, export your clients, pets, and appointment history as CSV from the Settings page in two clicks. After cancellation, your data is retained for 30 days in case you reactivate, then permanently deleted on day 31.
Does grooming software work offline?
Not in a meaningful way. GroomBoard, like every other modern cloud-based grooming platform, requires an internet connection to sync the calendar, send SMS reminders, and process the booking page. A brief Wi-Fi drop during the day is usually transparent because the dashboard caches the current view; longer outages mean the calendar cannot sync.
Online booking, SMS reminders, client & pet profiles, and Stripe payments — built for groomers at $19/mo with SMS included. No credit card required to start.